Sioux Falls Utilities

Create your account below

By agreeing to these terms, you consent that Paymentus and your biller may call or text you, including but not limited to, at any number you provide to Paymentus or your biller, for any purpose, including to provide information relating to your account with and services provided by your biller. You consent that Paymentus or your biller may place these calls or texts using, among other methods, an automatic telephone dialing system or an artificial or prerecorded voice. Message and data rates may apply. You agree that to withdraw your consent for these messages, you must notify your biller at the number your biller provides for customer service (“Customer Service Number”) for specific instructions depending on your situation. If you withdraw your consent, you may not be able to use certain payment channels or services.

An email will be sent to the address entered above confirming account creation. If you do not receive this email, please check your spam folder.
If you need additional assistance please contact our office at 605-367-8131. Our office hours are 8 a.m. to 5 p.m. Monday through Friday.

ALL EXISTING AND NEW CUSTOMERS MUST CREATE A NEW ACCOUNT ABOVE

Sioux Falls Utilities Customer Portal


   How to Register:

  1. Retrieve your current monthly statement that you received from Sioux Falls Utilities.
  2. Click Create an Account above.
  3. Complete the registration form.
    • Account Number - This is a 17 digit number starting with a 5 ex: 5xxxxxx0000xxxxxx. This is found in the upper left area of your statement or within your e-bill email. Please enter this number without spaces or dashes.
    • Bill Delivery - Select Paper (monthly statement mailed to you) or Paperless (monthly statement e-mailed to you) If you had this preference set previously, please select the same delivery method during this registration.


If you need assistance creating an account, or have other questions regarding your account,
please contact the Sioux Falls Utilities billing office at 605-367-8131.
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.

  • Mobile Phone

    Paperless Billing

    Go Green with paperless billing. You will be notified by email when your Sioux Falls Utilities bill is ready.

  • Pie and Bar Charts

    Track and Compare Usage

    Track your usage against local temperature and rainfall totals to see how weather affects your bill. Set markers based on changes made to your home that may impact consumption.

  • Markers

    Notificiations

    Enroll to receive optional alerts regarding your account. Set notification thresholds to avoid missing a payment.

  • Energy Gauge

    Payment Options

    Enroll in auto-pay from a checking or savings account to ensure that you never miss a payment.